Tarsyer video management

Every store’s cameras in one browser tab.

Live wall, playback and evidence export across the whole estate, on the recorders you already own, with no camera or recorder ever exposed to the internet.

Video wall showing cameras from Pune, Hyderabad and Mumbai side by side
0cameras or recorders exposed to the internet
16cameras per edge device, unlimited per site
~1 Mbpsbandwidth per camera viewed
Minutesfrom incident to an MP4 in an email
The gap

Four questions most estates answer badly.

“How do you find out a store camera has stopped working?”

“When we go looking for the footage.” Which is the one moment it can no longer be fixed.

“How long to get an incident clip into an email?”

“Days.” A site visit, a vendor tool, a proprietary player, a licence.

“Who can see the stores they aren’t responsible for?”

“Everyone with the recorder password.” Franchise and multi-brand operators cannot buy that.

“How does head office reach a store at all?”

“A port-forwarded recorder, or the vendor’s cloud.” Either way, something at the store faces the internet.

When something breaks

The tile tells you why, not just that it went dark.

Everywhere else, every failure a camera can have looks identical from head office: a black rectangle. Here the tile names the cause and says whether it is worth retrying.

  • Wrong password on the recorder
  • Recorder switched off or unreachable
  • Channel removed, recorder out of bandwidth
  • Recorder’s own clock is wrong
Camera tiles naming the fault: wrong password, recorder switched off, channel removed, stills on a slow link
Playback screen with store recorder and cloud archive tabs and an Export MP4 button
Playback & evidence

An incident clip in an email in minutes, not days.

  • Two archives, one interfaceStore recorder for recent events, cloud archive for anything past its retention. Same controls.
  • Standard MP4, opens anywhereFor insurers, police or an HR file. No proprietary player, no export licence, no site visit.
  • Footage outlives the recorderStolen, wiped or already overwritten, the cloud copy survives the box in the store.
Built for a hundred stores, not one

The part nobody asks about in the first meeting, and everybody asks about in the third.

Fleet

Devices update themselves

Installs unattended and staggered, so a fleet never restarts in unison. A bad update health-checks, restores the previous version and refuses to retry that release.

Access

Scoped to a region

A Pune area manager signs in and sees Pune, enforced on every request. Recorder credentials stay encrypted and never reach the browser.

Settings

Camera settings from head office

Resolution, frame rate, codec and bitrate written per camera. A store on a poor link gets a lighter profile in a minute, from a desk.

Technical sheet

Small box. Small bandwidth. Nothing exposed.

Defaults on standard edge hardware using camera sub-streams, tunable per site.

MeasureValueNote
Cameras per edge device16 defaultRaise on larger hardware
Cameras per siteUnlimitedMultiple recorders map into one site
CPU per live camera5 to 10%Relay only, never re-encoded
Bandwidth per camera viewed~1 MbpsSub-stream on the wall, main stream on click
Poor-link fallback~60 kbpsStills every 2 seconds, always stamped with their age
Recording modesContinuous, motion, eventPer channel
Cloud archiveOptional15-minute segments with 60 s overlap
Site firewall1 UDP port, outboundNothing forwarded to a camera or recorder
Viewer requirementsBrowserNo client, no plugin, no VPN on the viewer
Export formatStandard MP4Opens anywhere, no export licence

Where we trail, honestly: a native client decoding straight off the recorder is sub-second on live view. We sit a few seconds behind. Imperceptible for checking on a store, and closeable if an operator ever needs real-time tracking.

Start with one region.

One edge box per store, beside the recorder that is already there. Head office logs in from a browser the following week.

Or write to sales@tarsyer.com