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Retail

Know why you lost the sale, not just that you lost it.

Footfall to conversion, queue waits, unattended shoppers, trial-room crowding and store standards, measured on every store and rolled into one daily score a manager actually reads.

Book a demo What we watch for

Store map showing zone traffic, journey arrows and top paths from entry to exit

1,200+stores on one platform for a single retailer

800+stores onboarded for a footwear chain

0new cameras required

1 dayto go live per store

What we watch for

Every step of the shopper’s journey, on the cameras already in the store.

Every check runs on the same edge device, so adding one is a configuration change, not a new project. Pick the ones that matter and switch the rest off.

Customer insight

Footfall, passers-by and walk-in rate
Gender, age group and group size
Dwell time and zone heatmaps
Trial-room usage and queues
Unattended shoppers and staff response time
Returning customers by store and section

Queues & service

Checkout queue length and wait time
Counters open against queue length
Cashier not present
Customer greeting at entry
Crowding at billing and trial rooms
Staff presence in designated areas

Store standards

Store opening and closing on time
Fire exit open, closed or blocked
Cleaning frequency and coverage
Merchandise on the floor, unorganised counters
Staff uniform compliance
After-hours movement and back-office intrusion

What it looks like

Real screens, real alerts.

Store performance monitor with daily score card — One score per store, per day. Footfall against yesterday and last week, alerts by type, and the deductions that made today’s score.

Checkout camera with billing and waiting customers boxed — Queues seen, not estimated. Billing and waiting customers counted per counter, with average wait and active counters.

Store heatmap of customer movement across a menswear floor — Where shoppers actually go. Heatmaps by rack and section show which displays pull people in and which go unnoticed.

Service quality dashboard with attended and unattended customers by zone — Nobody feels ignored. Attended against unattended shoppers per zone, with how long they waited for a staff member.

Start small

One site. Thirty days. Then decide.

We install on the cameras already there. You judge the results on your own numbers before anything rolls out.

Day 0

We install

Half a day on site, using your existing CCTV and recorder.

Day 1

Alerts start

WhatsApp and email live, dashboard open for your team.

Day 30

You decide

Roll out, pause, or return the device.

See it running on your own cameras.

A 30-minute call. Bring a floor plan or a camera list and we will tell you which checks fit, what it costs and how soon it goes live.

Book a demo WhatsApp us

Or write to sales@tarsyer.com